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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again.... ...Gary Mallinson
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I was impressed and would recommend mytub. Mytub was easy to contact, I spoke to people on the telephone who knew what they were talking about and if uncertain would look into the matter and get back to me with reliable information. i could see the conversation history by using the contact us form. I was kept me up to date with my order process via emails. A company that deserves to do well. ... ...jane wilkinson
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Very good customer service & communication thank you.Would not hesitate to use again.... ...George Brown
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ... ...Christine
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Excellent service, regular updates given on delivery. Email contact easy and very efficient.... ...Michelle Phillips
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Good afternoon
Order received , very pleased with service.
Thank you
Kevin
Co C P Jefferies... ...C P Jefferies Heating
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig... ...Dr Iain McQueen
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied.... ...Reginald Harlow
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Great Service. Particularly liked being kept in touch regarding delivery date... ...Paul Hicking
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excellent service thankyou... ...ANNE CROWNSHAW
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