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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony...
...Airwaves Engineering Service
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Fast shipping great service ...
...Chris Morris
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service....
...Lawrence Jeffs
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The best service anyone could ever expect. Thank you very much for all the help.
Will certainly buy from you again.
John Paterson....
...John A Paterson
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We have been very happy with the service from MyTub. We had to replace our boiler at very short notice and MyTub had the best price we could find. The service was excellent in terms of delivery arrangements - everything came very quickly and at the time we were told it would come. Also, communications were excellent - none of the usual experience of phoning one person and finding they knew nothing about what youd discussed with the previous person - everything was seemless. Thank you...
...Tommy MacKay
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Very good and helpful service. Would recommend ...
...hilary stell
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service....
...Gavin KingSmith
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Hello There
Yes I have received my shower seat. Waiting for it to be fitted now, so I can have a wonderful comfortable shower
Kind regards
Hilke Hasenkamp...
...Hilke Hasenkamp
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