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Excellent communication, and thats all you really need....
...Frances Sylvester
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Good price, efficient communications and quick delivery. Thanks!...
...Russ Pickard
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very good fast service. ...
...chris towle
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The order was processed quickly and delivered on the day which was emailed to me.
The address given to the driver via the delivery note did not however have the correct house number. Im sure I printed the address correctly. The driver phoned me and I was able to give the correct house number.
Overall Im happy with the service. Thank you....
...Mr R Murdoch
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you...
...wayne botley
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Very efficient service!...
...AlixPartners Ltd
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The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
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...David Clark
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Very good communication and an excellent service. Thanks....
...Edward Kinsella
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