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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back....
...Philip Shaw
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My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran...
...Mrs Brenda Hurran
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Replacement part delivered in a few days fitted no problems...
...David Gadd
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The service from mytub was first class. Thank you. ...
...JOHN MCCARTHY
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Good value, quick service...
...Stuart Ainslie
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required....
...Jonathan Wilde
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service....
...Timothy Hilliam
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub...
...Paul Witts
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler....
...M Browne
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Dear,
I recived my shipment,everything is ok.
Regards...
...Ljubomir - Tehnoservis Lakuš
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