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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days...
...L Turnbull
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Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you....
...James
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Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company....
...Yvonne Bedford
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Delivery was later and was delivered to the wrong address despite our address details being all over the paperwork and parcel.
Sam however, who delt with the issue was fab! ...
...Penny Sherwood - Fluid Power Supplies
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All delivered on time and in good order....
...Oakfield Construction
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Good service. Arrived as ordered. ...
...Aylesbury House
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ...
...ALLAN BRISTOW
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Arrived as ordered on the day advised. Very good service and excellent communication throughout....
...Gwen Bayne
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Thanks we have received the item ...
...Mountdale Nursing Home
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When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know....
...Miss Danielle A Johnson
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