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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x ... ...James Randell
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Great Service, Good Communication, Thanks... ...colin ryan
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order placed wednesday night, arrived friday morning, exellent service, correct item, spot on service. ... ...mike chmiel plumbing services
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Goods received as ordered and as per estimated delivery date. Thank you.... ...Adrian Porter ta
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.... ...Brenda Bradshaw
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line... ...Paul
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Organisation was great & Delivered quickly ... ...Martin Doidge
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Good Morning,
This is my first order with mytub, I found the follow up on my order was very good, letting me know delivery date and the warm towards your customers when placing a order in the form of a e-mail.
I will be buying again from mytub.
Kind regards
Laurie Shadbolt... ...Laurie Shadbolt
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Excellent service. Prompt delivery!... ...MAINE MICROWAVE SERVICES
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