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Service was outstanding ... ...tony wilkin - ace plumbing
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa... ...David Morris
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Hi
Received ok unfortunately wife didnt notice the broken seal on box. All seem to be in there apart from instruction and template to hang cistern but managed to get this online. Maybe could of had extra outer packaging.
In all far better service than last place I tried to get cistern that only took 5 weeks not to get it and another 2 weeks to get refund!!
Good that you can check stocks and estimate delivery!
Andy Moss... ...andy moss
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Perfect service. Well packed and arrived promptly. Thanks... ...Chris Sinden
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Excellent prompt service & delivery of my shower rail kit... ...Inhabit Property limited
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.... ...Mark walker
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very good all round service, Thank You very much... ...The Godolphin and Latymer School
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ... ...Stanley William Tyacke
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Thank you for speedy processing & delivery of my order. Good communication from the supplier. I would certainly use your services again. ... ...ian whitchurch
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Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended.... ...MR RAYMOND C CLARKE
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