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Good service... ...Mark
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)... ...Louise Knowles
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy.... ...SUZANNE ENGLISH
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Excellant service!!... ...Karen Sykes
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Very good service, kept updated re: order, goods fit perfectly! Thank you.... ...Caroline Steel
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Great service, free delivery, highly recommended.... ...Ross Emmington
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Excellent value and great customer service. Thank you... ...Keith Day
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good service and communication... ...lee palmer
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
... ...Aquarius Plumbing Services
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