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Really good communication and service. I used this company a few years ago and remain as satisfied today as then.... ...Jennifer Adams
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The programmer i ordered was as described, but had to wait a month before order arrived.
L. Forno... ...L.Forno
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Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes.... ...Mr David Gordon
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals... ...Mrs Norah Powell
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Great service - very happy.... ...Gerard Crawford
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Thank you for a very efficient service especially when I had originally ordered the wrong size and still gor new one with me within 3 days. Also customer service were very polite and friendly. Would highly recommend MyTub.
Thanks
Kate... ...Kate Macauley
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Very pleased with the sevice and the staff as all we very helpful !... ...Stortford tiling and marble ltd
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Buying from MyTub was just like being in the shop for real.
All the assistants were very helpful and polite and always called me back as promised.
Delivered on the agreed date too.
Plenty of e mail updates advising on my order.
Thank you MyTub
Graham - Kelso... ...Graham Redpath - FAO S Gillard Plumber co G Redpath
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Goods now confirmed received at our forwarders, as scheduled. Many thanks for updates received. Best regards Josie ... ...Josie Hobson - NSG Exports Ltd
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