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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly....
...Paul Beardmore
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Great online firm to deal with. Good email communication on sales process and delivery timescales.. Would recommend to other online buyers and have added My Tub Ltd to our list of reliable suppliers..
Does what it says on the tin.
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...J and R Da Silva Property Lettings
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
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...Robert M Mizon
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To find and order the product I required on the website was very easy. I was kept I formed by email of my orders progress, quickly being given an estimated date of delivery, which was confirmed by a further email. Product arrived on day advised. The overall delirium was very quick. I would heartily recommend this company....
...Ian Jones
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me...
...Martin Frain
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Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you!...
...Peter Dron
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Great service, good communication, good quality products, reliable delivery & good pricing. Faultless....
...Ondemand Plumbing
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GREAT SERVICE AND PROMPT DELIVERY........
...IMRAN ALIBHAI
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cant fault service,remarkably good...
...Graham Wild
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