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Great service and assistance from your staff in Whitley Bay they could not have been more helpful. You were however let down badly by the Plumb Centre in Burnt Common near Guildford Surrey. I eventually had to go there to collect the basin because allegedly their driver could not find the house. It is on one of the main roads in Woking, to get into Woking from Burnt Common 3 miles he has to drive along part of it. I was told the goods were awaiting collection, went and found them still to be in the van on another random walk around Woking. When the driver returned I asked him what had gone wrong he said he got the first 50 yards along Old Woking Road, his sat nav told him to stop at the takeaway chinese so he did and gave up. Other staff including the manager tell me he was removed f...
...Graham Burgess
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delivery exactly as predicted , well done...
...n anderson
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Mytub were very helpful and service was excellent....
...Helen
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
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...Peter Holloway
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Many thanks for a swift delivery. Excellent service....
...Jerry Dunlop
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Can't complain superb...
...Garry McKean - C8 Mechanical and Electrical
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1st class service thanks...
...chris martin
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Excellent service, quick delivery very happy with my new fire coals.
Thanks ...
...Darren Webb
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Excellent product delivery and packaging very good would recommend to use again...
...william quilter
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Your service is excellent. I have not yet had the heat pole installed, but it looks good....
...John Hey
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