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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Really good service - quick and good product. Will use mytub again....
...Mrs Rita Livermore
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The item we ordered below was damaged when we opened the box, it has a chip on the front.
Would it be possible to replace this item
The plumber also asks is there a fixing kit for this item, we plan to hang it on the wall.
STRADA K0778 600MM 1TH CTOP BASIN WHITE
Quantity: 1 ***plumb item
[MyTub Product ID = 543896]
Price: £123.94
PAYMENT INFORMATION:
Items Subtotal: £123.94
Postage & Packaging: £0.00
VAT 20%: £24.79
GRAND TOTAL: £148.73...
...Matthew Collins
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i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks :...
...jacqueline hutchison
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Excellent Service Many Thanks Paul...
...Paul Wakefield
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Very pleased with the sevice and the staff as all we very helpful !...
...Stortford tiling and marble ltd
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Thank you for the very good service of keeping me Informed of delivery date. Easy to place the order. Every thing all OK. ...
...Roy Nichols
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots....
...Mr LDJ Clark
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Very good communication on progress and correct product arrived on the day promised. Thanks...
...Adrian Holmes
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Very efficient - item turned up at scheduled time. Thank you...
...Chris Goss
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more reviews... |
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