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good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere....
...Lee Headington
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks. ...
...Mrs Claire Harrison
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Good product.
Good communication from the sales team....
...GJ Brown
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The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...
...GASFLOW PLUMBING AND HEATING
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!...
...Ian Cameron
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Excellent service from start to finish. When I phoned with an initial query it was dealt with very promptly and I was kept informed of the delivery date throughout the whole process. Delivery arrived exactly when I was told it would. Thank you very much....
...Frances Hall
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
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...Kevin Hill
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very happy with product that arrived on time...
...Foxhaven Design Ltd
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered!...
...Duncan Alexander
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub ....
...phil brown
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more reviews... |
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