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fantastic delivery and service
thank you very much
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...nicola chalmers
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Fantastic service. Received when said and easy ordering system. Thanks...
...William Payne
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Thankls so much for all the excellent service ...
...CAROLE ALLCORN
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way. ...
...Robert McNamara
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Good service, kept me update with shipment delivery information. ...
...Beverley Spear - Hobart Manufacturing UK
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Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again....
...LORRAINEJACKSON - ROSE INTERIORS LTD
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pleased with goods .delivered quick would shop again with my tub...
...helen
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Good price, prompt delivery - excellent customer service. Ordered online and Internet problem meant I had to start my order again. Second attempt worked no problem. Within minutes I got a phone call from a charming lady who said she had noticed that I appeared to have ordered two firebacks within minutes of each other. Did I really want them both or just one I told her what had happened and she said not to worry she would sort it out and arrange to refund my card.
Great service - thank you.
Barry
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...Barry Perrott
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub ....
...phil brown
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more reviews... |
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