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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Very prompt service, and correct part received. Many Thanks
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...Martin Hutchings
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Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!!...
...Suzanne Jenkins
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Good products,delivered on time,great service....
...honeywell bs
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Good service and part delivered on time...
...Malcolm Hieron
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great service, quick delivery and informed at every stage of the order, will use you again....
...james pettitt
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Excellent service - arrived very promptly. ...
...Carole Richardson - Chichester College
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Expensive delivery for speed
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...Mark Taylor
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them....
...Christopher Sarjant
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Easy to use website, good prices, swift delivery. Would happily use again....
...Paul Day
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