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Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent.... ...Richard Stephens
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you.... ...William Lamberton
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Very happy with the product and delivery thankyou... ...Linda Black
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Well pleased with order was able to pick up at our local Plumb Center. Fire looks lovely now with the new coals... ...Mrs Norah Powell
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You have cancelled my order without explaining why... ...Colin Harrison
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Hi
Ordered received on day promised. Item as ordered and now in situ.
Good service.
Many thanks... ...Wendy Smith
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Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped... ...t pm cairns
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!... ...Laurance Knight
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Customer service WAY beyond what anyone could expect. Many thanks.
... ...Brian Smeed
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Arrived on time , exact product as described... ...Stephen Utting
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