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All good, especially the comms - many thanks and much obliged. Steve...
...Stephen L Wakefield
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Very quick delivery and well packaged. Thank you...
...Murray Sinclair
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My order was delivered on time as promised, Price first class. Thanks....
...D Borman
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well....
...Anthony Morgans
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
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...Henry P Robinson
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Exactly as it said on the tin. Couldnt ask for better service....
...Alan W Harper
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five star service
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...nicholas browne
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Item received promptly thank you....
...Rachel Goodacre
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Excellent service! Thanks parts arrived and were collected OK...
...Robert
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more reviews... |
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