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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Good fast service...
...Paul Griffiths Arc Electrical
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Competitive pricing and painless ordering process.
Incorrect item delivered by supplier but this was resolved fairly efficiently.
Thank you. ...
...Steve
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Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company....
...Patricia McCarter
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service....
...Tim Feltwell
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Very good company keeping me updated although delivery took longer than expected I have now received my order....
...Mrs Marian Simmonds
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THANKYOU FOR ALL THE HELP YOU HAVE GIVEN ME , IN REGARDS TO KEEPING ME INFORMED ABOUT MY ORDER, I GOT EVERYTHING I NEEDED AT AN EXCELLENT PRICE I WILL BE USING YOUR FIRM AGAIN. PLUMBS DELIVERY POINT WERE ALSO EXCELLENT AND TOLD ME ALL ABOUT THE COALS, WHAT THEY WERE MADE OF AND HOW TO LOOK AFTER THEM WITH THE BLACK SPRAY STUFF WHICH I DIDNT KNOW ABOUT,SO EVERY THING ABOUT THE SEVICE I RECIEVED WAS BRILLIANT THANKYOU...
...JOYCE PICKUP
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons...
...Scott Combustion Ltd
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Product, price and feedback to customer were excellent but delivery contractor was unreliable. Delivery was eventually two days later than originally promised....
...Malcolm Hearn
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Great service. came really quick. Very happy with the product.
Thank you very much...
...Louise Silk
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more reviews... |
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