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A great on-line purchase experience excellent service with excellent communications.... ...Mark Line
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Wow, what amazing service! My order was scheduled to be delivered in 2 days. I called up and told Christine that it was really urgent. She said she would do what she could. It arrived in just over a day, which was incredible service.
Thank you and well done, MyTub!
BR, Gerald Kingsbury... ...HK Wentworth Ltd
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The solar S1 arrived as advised thanks.... ...P.R. Engineering
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive.... ...Hoylake Parade Community Centre
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website.... ...Frank Alden - ArcusFM
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Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else.... ...Mrs G G Murden
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I found your service excellent, the part I ordered was out of date and your web site did take my money without telling me this. But it was picked up and dealt with by your team. Ive now ordered a new PCB but unfortualty gone else where, after talking to one of your sales people. Most of your competitors prices where between £141 and £149 before VAT and yours was £181. I would have paid £150 becuase I liked your service so much.
Kind Regards
John Gallagher
JAva and Jazz LTd... ...John Gallagher - Java and Jazz ltd
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Very happy with the product and delivery thankyou... ...Linda Black
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I bought a toilet on this website, it was the Twyford E100 bottom outlet close coupled pan with the Twyford E100 Square raised height lever cistern, made for the raised height pan but decided to buy it with the standard E100 bottom outlet pan as its the same as the push button cistern accept it isnt push button, its side lever instead and its great.
This toilet was bought for a friend but had it shipped to my address as he wasnt in and I will need to buy another 3 toilets with this site soon.
When the toilet first came, it was a bit of a pain in the neck to put the cistern on the pan as the screws through the cistern wasnt long enough but the screws werent actually the problem, it was the washer that goes between the pan and the cistern.
I got a new one for my mate and it fitted ... ...Micheal Jones
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.... ...Ian Parkinson
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