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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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parts arrived as ordered on the day promised what more is there to say...
...john hall
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Very efficient service. Would recommend you 100%. ...
...Peter Smith
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The order was processed and received with no problems in a good timescale....
...Malcolm Flack
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself....
...JEREMY EDDY
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You had the 29 year old Thermostat x 3 that I needed for my old radiators. The price was fine. After a bad start with TNT delivering very inflexible and failed to deliver as requested, an alternative company to deliver was then slotted in very quickly and delivered with no issues. Product fitted no problems and works a treat. Email function on website very useful. I will use MyTub again for sure!! ...
...Mike Aiken
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My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him....
...Ivor John Lane
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A timely and eficient srvice - thank you...
...Hubert John Lynch
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation....
...Grahame Arnold
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I bought an Ideal Standard shower door. Very happy with the price and whole purchasing and delivery service including receiving an email checking that I had ordered all the parts that I needed for the installation. Very happy to recommend and will use them again. ...
...Mr Stephen Hart
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more reviews... |
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