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My order was recieved in good order, quick delivery and very satisfied....
...century logistics ltd
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Great Service, Good Communication, Thanks...
...colin ryan
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Fantastic service! I needed a part for a boiler and the website search allowed me to find it very quickly - it seemed quite rare on other sites. Not only that but the price was excellent and free delivery included! I tried to phone the order in but was told the site was down but to email for a delivery estimate and then order online. I noted the urgency since it was January and that I have a young family. The part arrived within 24 hours and the boiler was fired up and working properly within 25!
Great service and would not hesitate to use again
Phil Harris...
...Phil Harris
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Excellent service, speedy delivery very pleased with the product....
...Mavis Wood
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended. ...
...David S. Williams
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Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again....
...RobertsonFM
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Delivered on time, Very helpful in offering me correct alternative as my request item was discontinued. Good people.
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...Tim de Paravicini - Yoshino Ltd.
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Swift delivery as promised. Very helpful staff on chatline...
...Mark Edgar - Lincolnstudentlets
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