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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you...
...David Mumford
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory...
...Cedric Ashley
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Good service. On time and as required...
...John Chester
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars....
...Steven Rule - The Billowing Loaf Ltd
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Excellent service ensured that I received my urgently required order the following day rather than after the Bank Holiday. Very satisfied....
...Reginald Harlow
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha...
...Mr T J COOPER
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The part arrived promptly and was a good price. ...
...Nigel Daish - SE
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The service and communication was excellent and your web site was easy to use. Many thanks....
...Nick Gibson
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Brilliant service. Fully informed of order status - fantastic. Service. Thanks ...
...Stephen gates
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Fast delivery and excellent comunication thankyou....
...richard johnstone
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