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I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer!...
...Shyam Valand
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Excellent service, really prompt to reply and helpful.
John ...
...John Corrall
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Excellent and speedy service. ...
...Delia Gaze
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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Good service even when parts are hard to get , kept me informed thank you !...
...steve westley - westleyhire ltd
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Right part delivered promptly. good service...
...Andy Hayter
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Best service ever ! ...
...mr stefan mark angelos
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient....
...Linda Howels
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good experiance part arrived on time when they said it would. I was not in!! popped to shops for 10 mins!! but very helpful driver called me and arranged to leave it with neighbour. ...
...Kenneth Hill - HSE Solutions
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