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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ... ...Paul Webster - Dr Tap Plumbing
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Very easy ordering, delivered as promised, emails helped me track the orde.... ...Mrs C E Rodgers
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Part reeceived Friday as promised. good service.
Thanks... ...Ramsay Sterile Services-East
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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Having this rare item in stock saved the job! The new installation now exactly matches the original that was fitted in 1932. Excellent email updates on the progress of the order.... ...Alan Pickwick
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1 was very pleased with the service I received.
Unfortunately the products I ordered arrived broken and I emailed your office for advice. I received a reply almost straight away and a repeat order was sent to Canterbury for me to pick up.
... ...Elaine Roseveare
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Great service - no complaints. Website site easy to use, delivery was quick & the items I ordered are the cheapest I could find. Would definately recommend and would also use again in the future.
... ...Lyn Fosbrook
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Very obliging staff and delivery when expected. Thank you.... ...FAO KEVIN WALKER
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites.... ...Adrian
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Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You ... ...Mike Walton Property Maintenance
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more reviews... |
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