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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much... ...steven - s j wells
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.... ...Iain Richardson
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Thanks for the order completion. The valve arrived at my sons exactly as promised. Now I just have to instal it!... ...James Dewar
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l found your sevice and products very competitive and delivery excellent.... ...martin brookes trelleborg.com
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden... ...Elizabeth Burden
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GOODS HAVE BEEN RECEIVED THANKS... ...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL
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cannot fault service, delivered on date arranged.... ...william harper - Mr
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Excellent communication & service. Highly recommended ... ...Jan Rose
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we... ...Mr. Anthony Hopkins
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
... ...Sandra McCrindle
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