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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work!...
...Colin Holmes
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Excellent communication will re order...
...Marcus Sutton - K.Sutton
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn ....
...Mr D.M. Fenn
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again...
...Peter Read
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On time, on budget and to specification, what more can I say. Perfect...
...Paul Curran
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Just fitted items and work great - mytub cheapest on web that i could find thanks....
...Neil Morris
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Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...
...Mr Giles Batchelor
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many thanks my order arrived as stated a very good and reliable service...
...Dennis Head
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry"....
...Marjorie Walker
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