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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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A minor hiccup was very speedily and professionally dealt with. The items were entirely satisfactory and delivered within 48 hours of ordering.
I would highly recommend MyTub to anyone....
...Walter Lamb
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First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised....
...Elaine Robinson
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub...
...Mr K. Chapman
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Great Service. Particularly liked being kept in touch regarding delivery date...
...Paul Hicking
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I was very impressed with all aspects of the service we had from My Tub...
...British Gas
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Order received as stated and no problem with the good service ,
many thanks George Watsn...
...Watson Alarms
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order arrived ok thank you all good ...
...Dave Millen - Pandora Estates
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...
...Sameena Ismail
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Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much....
...Richard Potts
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