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Quality service, there was a delay on the delivery of one item but was kept fully informed of developments. Nice to deal with an organisation where the people are knowledgable, helpful and appreciate the customer. Top marks. I have already recommended you to a number of friends. ... ...David Carstairs
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks.... ...Kevin Firman - Consortium MultiAcademy Trust
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Just wish to comment on the recent experience with MyTub.
Espeically Steven based in Newcastle, was very helpful throughout the entire process- and the driver who got x24 pans from around all your branches to our offices in Bury. I was advised that they even included x1 free of charge which shows that this company go out of their way to provide excellent customer service.
Many Thanks
Daniel Bench ... ...Daniel Bench
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ... ...Susan Cox
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day.... ...Anne Drysdale
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Excellent service and great value. I was able to phone to confirm stock availability and delivery dates. Would highly recommend ... ...Dermot Heron
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Very happy with the prompt service.... ...JEREMY TONKIN - RWC
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A OK... ...Dave Lipscombe
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
... ...Jayesh Mistry
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