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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Good products and good service....
...Bruce Bennett
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A great service whilst you were let down by your courier failing to pick up [package they arrived within 48 hours of estimated delivery. All telephone conversations were polite an your operatives are a credit to the company. Well done ....
...Mr G. Hales-Phillips
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended....
...C J HARKER
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object...
...robert sexton
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Very good service and delete with faulty item immediately.
Thank you...
...P Jones
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No problems, which is as it should be....
...Steve Cox
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Cannot fault your service, it was much faster than I expected, thankyou very much....
...Brian Marshall
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Goods delivered two days early.
And as precisely ordered.
Well done....
...Tony Gamble
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After some delay in delivery due to being in lockdown and NHS requiring urgency on their washroom needs ,I was eventually given an acceptable date which got delivered as promised , so I am pleased with that . The product a washbasin tap was as requested and looks good . Yes I would deal with the company again as they keep you up to date with delivery progress....
...Trevor Gallier
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