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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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The item arrived the day after ordering. Fast service. ...
...Loggenberg plumbing
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The DELABIE Shower head holder in chrome metal dia. 25&32mm is now fitted and provides a robust and stylish answer for replacement shower head holders. The original abs plastic equipment failed, the replacement abs plastic failed this one now seems to be the business.
Order responses, information and prompt delivery are all well provided by MyTub. Good experience all round....
...Robert Archer
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Good website, clear easy to follow. bathroom cabinet took three weeks but we were informed at time of email order and arrived on date promised. Excellent cabinet, really pleased with it. ...
...Mrs Pamela d Chivers
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Thank you my order was dealt with and received quickly,excellent service....
...ALBERT COUNSELL
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Very good service...
...Bowman
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ...
...Jennifer Chan
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No problems with purchase would use again and would certainly recommend...
...james mclean
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Excellent Service. Goods delivered on Time and was updated continuously....
...Geoffrey B Houghton
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I have been looking for this part for 18 months,and no one seemed to be able to supply it until I found My Tub Ltd,not only did they have the part but delivered it to my door in less than a week. Many many thanks....
...Dennis Johns
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