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Good service. Appreciated calls from delivery driver...
...Barry
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly...
...MRS S PILLING
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress....
...Bob Harley
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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest...
...Christopher Guest
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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I have purchased four radiants for a Robinson Willey Firegem 2 fire. My Tub sourced these for me speedily and these were just as expected. I would certainly recommend My Tub for their prompt service. I dealt with Christine, who I found to be most helpful, professional, knowledgeable and reliable. I would certainly recommend her to everyone. She has my sincere thanks for all her assistance with my order. I would give both Christine and My Tub ten out of ten :- MA...
...Maralyn Anstiss
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object...
...robert sexton
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very efficient service...
...gb maintenance
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Really impressed with the service and speedy dispatch of order! ...
...Gina L. Mason
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good service and price
would use again and recommend
thanks...
...Mark Jenks
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