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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest...
...Christopher Guest
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excellent item exactly as described, deliverd very quickly thank you very much!!...
...Anthony Checkley
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Thanks for your promp service the package was well protected. ...
...Robert Joseph Wilson
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Order arrived on time thanks, very helpful staff when placing order....
...james thompson
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Good communication and delivered replacement part fast - Thanks
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...Alan
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue....
...Mr Lane
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Thanks for prompt service, everything in good order....
...M B E French
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A timely and eficient srvice - thank you...
...Hubert John Lynch
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service....
...John Alden
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