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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks....
...Dave H
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hello,
I received the package and everything works perfectly
thank you for your care I am very pleased with your hospitality and the quality of your services
good day...
...vanderheyde pierre
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Received replacement gas fire coals on day expected. First class service. Thank you....
...Ann Vickery
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team...
...Steven Morrison
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Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN...
...Rob Poulton
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Order arived a day earlier than promissed. Many thanks....
...Moors Electrical
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Good service, and while there was a delay in supplying all the items I was kept fully informed of the progress of the order. You even sent the order in two deliveries as one item was outstanding. You couldnt have done any more. Thanks...
...barry cox
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Fast and efficient delivery - pleased with my purchase ...
...Fiona Whitelaw - WCS
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