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great service.cloakroom suite arrived very quickly,no problems at all... ...david derwent
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Very happy with service... ...Stephen Spence
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Spares for Baxi boiler arrived safely in good time.
Many thanks... ...Colin Brown
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again... ...KEREN JONES
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Excellent customer service. I had to call as I needed to collect the item ordered urgently, I made 3 calls and spoke to 2 people. They could not have been more helpful, they located and contacted the nearest delivery site and emailed the details to me.... ...I Booth
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Excellent service - staff always helpful and product delivered on time - would definitely recommend.... ...Kenneth Shewan
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All good - no problems. Correct part, good price and delivery, whats not to like... ...Arthur Dalton
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slight problem sorted out superfast... ...Anthony Vance
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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If only all companies were this helpful and cheap as well!. Laurie is a star and very helpful. Thanks.... ...Ben
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