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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered....
...Stuart Page
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Excellent service thankyou and very fast delivery....
...Grayshott Pottery
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good product and good seller...
...john bennett
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Excellent service and communication throughout the process of the order...
...Kirsty Ellis
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Excellent customer care and service from your front office staff.
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...John Douglas
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Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again....
...Phillip Edwards
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Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...
...john robson
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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Many thanks for an accurate service. The parts arrived according to the confirmation email. Just one thing though, I had asked for a price and availability check prior to ordering and clicked through the quote to attach the details to my order, as suggested but the delivery date quoted did not match the final delivery date confirmed by email. Maybe I did something wrong, maybe I did not, either way, it was not clear but I am still happy and will use your services again, thank you....
...Harmony Plumbing
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Kept very well informed of order statues and swift delivery. Really pleased ...
...W Tuckey
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