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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped...
...simon martin
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks....
...James Longwell
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Very good communication, I was updated on the progress of my order regularly. Good prices, best I found on the web. Just Very Good. Thankyou. ...
...S M Hitchings
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Thanks we have received the item ...
...Mountdale Nursing Home
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Thank you
Order arrive on time,will definatley use My Tub again....
...david payne
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Very helpful staff, quick delivery. Would certainly use them again.
Thank you....
...Nicholas Hughes
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Very pleased with your efficient service thanks! Having ordered something that turned out to be out of production, a quick call and email exchange managed to get us to the right products and a corrected order, which was then swiftly delivered. Thanks again!
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...Tim Morgan
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth...
...Richard Preuth
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you....
...Louise Thornton
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v.good,service
would use again...
...sarah gill
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