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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ... ...roger norman
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance... ...LAO YUEN NING
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Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you. ... ...Ken McMutrie
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Hi yes I received it many thanks. Only one problem I thought the basin was included! I thought it was a very good price!!! Obviously too good to be true. I need to order the basin to go with it Salgar Motril 8100mm but cannot find it on your website. Please advise me of its code so that i can order it for delivery after Xmas. Many thanks.... ...John Lenz
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Fast deliver of the right parts Thanks... ...The Pigsty
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YES THANK YOU I HAVE RECEIVED MY ORDER . THE SERVIVE WAS VERY GOOD. IT WAS DELIVERED BEFORE THE EXPECTED DELIVERY DATE AND I AM VERY PLEASED WITH MY NEW FIREPLACE.... ...jacqueline yates
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ... ...Jim McCarron - Nichol McKay Ltd
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine.... ...Angela Hannah
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I was impressed with your service and information about the order process.
I will definately use your site again.
Well done and keep up the good work..... ...Neil A Mearns
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Good response time... ...Alan Shelley
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