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very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done....
...david j copeland
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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hi, thanks for a good all round parts, service, and delivery. All good. cheers, James
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...james wolstencroft - j wolstensroft
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The service was excelent, the goods arrived within 3 days.
the product was as shown and described on the web site
I would recoment mytub 100% ...
...Anne Langley - Langley
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100% satisfied. Would definately recommend you to anyone else and would return to you again for further equipment if required....
...Kevin Culling
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one....
...Julius Ross
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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Really pleased with this sink, was kept well informed with delivery...
...Jane davies
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The replacement shower enclosure arrived yesterday and was in good condition. Many thanks for all your help - you have been very efficient and polite throughout and I wouldn't hesitate to use your company again and recommend you to others. The shower is looking great - yeh!...
...Libby Brennan
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Thanks, good service, good communications....
...S Garner
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