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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
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...Petes Property Services
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...
...a f plumbing and heating
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Great service my tub, thank you! ...
...Gillian Wass
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Quick and easy ordering, quick delivery and the product was correct and easy to fit. Absolutely no complaints at all....
...Graham Penny
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Received the Item I ordered on time.
Really happy with the service provided.
And specially the really good communication with the customer service...
...Byrdan Ltd Ta Mc Donalds Restaurant
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Correct item delivered on-time,now fitted and service restored.A pleasure dealing with your Company....
...Vic Worley
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...
...Stephen Gomersall
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Order received within stated time, very pleased with the delivery....
...Strongbond Construction - Strongbond Construction
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required....
...Fiona Laing
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The part was sent very quickly and was well packaged. Unfortunately no fault of my tub, I ordered the wrong part by accident. Lets hope they take it back....
...Comfort Heating Services
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