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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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your service was fine and date of delivery reasonably accurate.Reply to a question was speedy and I was well satisfied.Thanks...
...d j wright
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The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful....
...Victor Harker
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you....
...Westcountry Maintenance Services Ltd
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Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks...
...Steve OShea Harefield Manor
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was....
...Mike Tribe
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Excellent service, order delivered on promised date.
Well done....
...Mr. Brian Helyar
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Excellent service....
...Peter Wood
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it....
...Bryan hodgson
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Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Thanks,
Tony Tooley Proprietor...
...Airwaves Engineering Service
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