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I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A***...
...Nick Tiddy
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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My Quinn radiators arrived on time and in perfect condition. ...
...David Lynd
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts...
...Kevin Enfield
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ...
...ALLAN BRISTOW
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible....
...Nicola Richards
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The pump supplied is the wrong one, waiting for it to be collected and the correct one supplied....
...S OGUNGBOLA
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Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
Regards
Roger...
...Roger Styring
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Excellent service Thank you...
...Paul Christer
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Great service. came really quick. Very happy with the product.
Thank you very much...
...Louise Silk
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