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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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Delivered when stated and all present and correct.
One minor concern - as with a previous order for the same part, the Securing Pin did NOT have a screw slot as shown in the diagram and description. I was able to use the previous pins, in which I had had to cut screw slots....
...Mr LDJ Clark
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Simple ordering, good service, quick delivery, right parts, will use in the future....
...Jerzy Bryzek Versato Ltd
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Great service, good price, very pleased with FLAMONIK RAPTURE fire....
...Alan Whitlock
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After ordering a toilet seat that was not for a standard sized toilet bowl that didnt fit. Your customer service was exceptional. A new seat was sent out and the other one picked up for me very quickly. It is so good nowadays to get help and advice that is needed. Well done!
Although in no way your fault, I think next time I might be better changing my toilet so a standard seat will fit, rather than replacing a seat at £92.
Once again many thanks for your help!
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...Sandra McCrindle
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Unit received as described, within time frame stated....
...Iain Carson
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Excellent service. Quite happy with the product. Delivered on the said delivered day without a delay...
...Harsha Jayamanne
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As described and as ordered with speedy delivered....
...Donna Williams
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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic ...
...victor a hill - private
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A company that looks after its customers and does everything possible to complete their order . First Class...
...I.E.Ralph
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