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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Goods received on time in good condition thanks...
...John Botterill
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Great service. Could not believe how quick in receiving the part, but most of all the Mytub team are very friendly, helpful and courteous.
Linda and Alma
Polegate. East Sussex...
...Mrs A Cutts
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Thankls so much for all the excellent service ...
...CAROLE ALLCORN
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order delivered morning of 29.03.2012 thank you for the excellent service you provided and chasing up the special connection collar required
with regards
rod harrison...
...Rodney Harrison
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Prompt service and exactly as required - Thanks....
...William Gatecliff
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars....
...Steven Rule - The Billowing Loaf Ltd
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!!...
...George M Bish
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service....
...John Alden
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Product arrived as predicted and in order. Many thanks...
...Stewart J Muir
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more reviews... |
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