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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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excellent, delivery was on time for an item that could not be found anywhere, your prices are quite reasonable and the update on your order service is accurate. thank you. ...
...Saif Ahmed
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Equipment exactly as I needed. Did the job in five minutes. Cheaper than elsewhere. Pick-up was great, service friendly and precise. Would use again!...
...michael david gibson
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prompt supply and delivery...
...frederick donaldson
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Excellent services...
...Monwara Dewan
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Prompt, efficient and cost efficient service and products...
...G D Hudson
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Feedback all good. Mytub had the product we were searching for and the website was easy to use to make the purchase. The item came on time as predicted.
Only good things to say about this Company....
...Mr. F. McSkimming
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place...
...Andre Botherway
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed....
...David Parker
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Service was very good. Communication regarding postage fees was efficient enabling our company to receive the products in good time....
...Jackie Wright - John Thompson
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