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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues....
...Paul Anthony
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Very pleased with the service.
The item was delivered on the date advised....
...Mr R J Vine
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Exactly as dscribed. Item delivered quickly. Thank you...
...donald clark
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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company....
...Gary Towers
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...
...Colin Haeusler
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Hi,
Item delivered in good order very quickly, excellent service.
Thanks...
...David Smith
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many thanks for my filter received on schedule,
excellent service....
...Roger Vernon Bird
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks....
... c wilson
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you...
...Janet Kulpa
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Very helpful telephone assistant Jeanette. It took some days to identify the correct part, however when found it was sent very quickly. Good communication. Thank you. I will use you again....
...Damian Le Breuilly
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