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The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it....
...John Mellon
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Prompt service and quick delivery - thank you!...
...Mrs C L Ellis
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Product as described. Delivery on time. Thank you....
...Mr Daniel Scherer
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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I selected your services based on your communications access having experienced another supplier with no phone access and very slow email response. ...
...Stephen Watts
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very helpful and excellent service...
...Andrew Halpin
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Good price, fast delivery, very pleased with communication and product....
...Mr Mackie
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Super fast delivery. impressed with service second to none ...
...kenneth wood
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Thanks excellent service as always...
...Tony Jones
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