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Slight issue with wrong item being delivered, however manufacturers fault and not My Tub. Excellent correspondence throughout. Cant fault the customer service, especially Jeannette who was very helpful. Many thanks and would not hesitate to recommend this company.... ...Simon Morris
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Excellent product, 100% happy THANK YOU
... ...paul john jacob
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Initial queries answered promptly. Order received next day. Thank you.... ...John Hoppitt
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Very pleased with product and service provided. My plumber found it easy to install, and it works fine.
... ...Tim Bartlett
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you... ...Mrs Catherine Dobson
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Really good service - quick and good product. Will use mytub again.... ...Mrs Rita Livermore
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The man came he placed my bath in garage for me just waiting for my builder to finish my bath room and shower room the I get the bit installed good service many thanks alan... ...Alan Wing
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very good service. My order was dispatched speedily and delivered on time by a helpful courier. Product 1200 cotswold sliding shower door and frame is as described. Good quality at a good price especially with free delivery.
My only slight negative is that mytub do not stock a matching shower tray to fit the shower door so have had to look elsewhere and arrange a seperate delivery.... ...James Bretherton
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service.... ...C Clark
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Order received as stated and no problem with the good service ,
many thanks George Watsn... ...Watson Alarms
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