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Really pleased with this sink, was kept well informed with delivery... ...Jane davies
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered.... ...David Stobbs
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Order arrived Friday one week after I ordered it. I was in no rush as I just wanted to replace a water filter. However, ifsomething had been broken and needed urgent attention this would not have been a good service compared to many other internet trading companies.
Price good especially as I ordered enough filters to get free delivery.... ...Mr Ian McEntee
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns.... ...Christopher Collins
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
... ...Dr Michael Devine
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Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.... ...Nicholas Sims
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
... ...Angela Smith
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Good service.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied.... ...James Ball
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Absolute fantastic service, excellent range of product at very reasonable prices and very prompt delivery with excellent communication throughout will definitely be using again and have already recommended to others ... ...Elizabeth Welch
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Smooth order, good commuication and updates on progress of order, quick delivery, thanks very much... ...steven - s j wells
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