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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends....
...John Harold Davis
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good service all-round
thanks
Andy ...
...Andy Scott - Cliftons
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The order was processed and received with no problems in a good timescale....
...Malcolm Flack
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ...
...Dylan Hall - DCR International
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Excellent and helpful staff,thankyou...
...JohnPeterson
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG...
...Graham Griffiths
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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excellent service
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...SANGSTER ELECTRICAL
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Hi. Very pleased. Excellent service. Thank you...
...C S PRATT
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again....
...windridge Coatings
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