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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!... ...Brian Radbone
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delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks.... ...debra j shann
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Hello
Received order thank you and delighted with service.
Kind regards
Mr and mrs C.Milne... ...Mrs Christine Milne
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Very pleased once again with your service. My order arrived as advised.Many thanks.... ...Mrs B.Wootton
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very good was all kept updated on the progress would use it again when needed ... ...mark stocks - the bradford hotel
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thanks for fast delivery highly recommended ... ...29
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks... ...Rick Upchurch
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The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener ... ...Nicholas Whittle - Silver Sands Holiday Park
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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The service and communication was excellent and your web site was easy to use. Many thanks.... ...Nick Gibson
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